If your shipping address is from another country, please contact our customer service department. service@possway.com
Free Standard Shipping Countries and Regions
North America: United States (Alaska and Hawaii are not included)
Europe: Netherlands, Belgium, Germany, Luxembourg, Denmark, France, United Kingdom, Spain, Austria, Finland, Ireland, Portugal, Sweden, Italy, Hungary, Slovenia, Slovakia, Poland, Czech Republic, Bulgaria, Estonia, Latvia, Lithuania, Greece, Romania, Croatia
Asia: China, South Korea, Taiwan, HongKong, Singapore, Malaysia,Vietnam, Thailand
No tax will be charged for US and EU customers if your order is a completed board.(Tax will be charged for customers in NZ/Norway/Switzerland/South Korea).If you buy spare parts and ship to EU/NZ/AU/CA, you will need to pay tax.
For Canada customers:
1)No tax will be charged if your order is shipped from China factory.
2)You may need to pay VAT if your order is shipped from the US, it depends on if the customs will check the package.
Successfully paid orders will be shipped within 1-2 days. After the order is shipped, you will receive a tracking number via email within 1-2 days.
The tracking number will update when your parcel arrives in your country and passes through customs. If the tracking information is not updated within a few days, please don’t be surprised, your board is on the way.
The shipping fees vary according to the destination, shipping method, and warehouse you selected. You can view the shipping fees on checkout page. Generally, we charge a $15-25 fee for standard shipping method.
When purchasing an electric skateboard, additional shipping costs are required in the following cases:1. When standard shipping, rail transportation, and local warehouse express delivery cannot be reached, it will be delivered by air transportation, and additional air postage will be required according to the buyer’s geographic location.